Information We Collect

  1. Personal Information: Name, email address, phone number, company name, job title (if applicable), billing address and payment details (processed securely through third-party providers).
  2. Technical & Usage Information: IP address and device information, browser type and operating system, pages visited, time spent, interactions on our website, and anonymized tool usage data.
  3. Account Data (for registered users): Login credentials, purchase history, subscription or license status, support queries or feedback.

How We Use Your Information

  1. Process orders, subscriptions, or service usage.
  2. Provide access to our AI tools and features.
  3. Improve, maintain, and personalize the user experience.
  4. Respond to customer support inquiries.
  5. Send important updates, including billing and system notices.
  6. Market relevant updates or new tools (only if you opt-in).

Sharing and Disclosure

  1. We do not sell or rent your personal information.
  2. We may share data with:
    • Payment processors (e.g., Stripe, Razorpay).
    • Hosting and infrastructure providers.
    • Analytics platforms.
    • Legal authorities when required.
  3. All third parties are bound by confidentiality agreements and data protection obligations.

Data Storage and Retention

  1. Data is stored on secure servers.
  2. Retention lasts as long as your account is active or legally required.
  3. Anonymized usage data may be kept for AI model improvements.

Your Rights

  1. Access or correct your personal data.
  2. Request deletion of your account and data.
  3. Object to marketing communications.
  4. Export or download your data (where applicable).
  5. Contact us at support@yourcompany.com.

Security Measures

  1. We use encryption, firewalls, and access controls to protect your data.
  2. No system is 100% secure, but we take reasonable steps to ensure protection.

Cookies and Tracking Technologies

  1. Enable essential site functions.
  2. Remember user preferences.
  3. Track website analytics.
  4. You can manage cookies through your browser settings.

Third-Party Integrations

  1. Some tools may connect to third-party platforms (e.g., Google, OpenAI, AWS).
  2. Shared data is governed by their respective privacy policies.

Children’s Privacy

  1. Our services are not intended for individuals under 18.
  2. We do not knowingly collect data from minors.

Changes to This Privacy Policy

  1. We may update this policy periodically.
  2. Updates will be posted with a new "Last Updated" date and communicated to users.

Contact Us

  1. 📧 Email: ceo@bitlancetechhub.com
  2. 📍 Address: Blue Ridge Town Pune, Phase 1, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057
  3. 📞 Phone: 7391025059