Information We Collect
- Personal Information: Name, email address, phone number, company name, job title (if applicable), billing address and payment details (processed securely through third-party providers).
- Technical & Usage Information: IP address and device information, browser type and operating system, pages visited, time spent, interactions on our website, and anonymized tool usage data.
- Account Data (for registered users): Login credentials, purchase history, subscription or license status, support queries or feedback.
How We Use Your Information
- Process orders, subscriptions, or service usage.
- Provide access to our AI tools and features.
- Improve, maintain, and personalize the user experience.
- Respond to customer support inquiries.
- Send important updates, including billing and system notices.
- Market relevant updates or new tools (only if you opt-in).
Sharing and Disclosure
- We do not sell or rent your personal information.
- We may share data with:
- Payment processors (e.g., Stripe, Razorpay).
- Hosting and infrastructure providers.
- Analytics platforms.
- Legal authorities when required.
- All third parties are bound by confidentiality agreements and data protection obligations.
Data Storage and Retention
- Data is stored on secure servers.
- Retention lasts as long as your account is active or legally required.
- Anonymized usage data may be kept for AI model improvements.
Your Rights
- Access or correct your personal data.
- Request deletion of your account and data.
- Object to marketing communications.
- Export or download your data (where applicable).
- Contact us at support@yourcompany.com.
Security Measures
- We use encryption, firewalls, and access controls to protect your data.
- No system is 100% secure, but we take reasonable steps to ensure protection.
Cookies and Tracking Technologies
- Enable essential site functions.
- Remember user preferences.
- Track website analytics.
- You can manage cookies through your browser settings.
Third-Party Integrations
- Some tools may connect to third-party platforms (e.g., Google, OpenAI, AWS).
- Shared data is governed by their respective privacy policies.
Children’s Privacy
- Our services are not intended for individuals under 18.
- We do not knowingly collect data from minors.
Changes to This Privacy Policy
- We may update this policy periodically.
- Updates will be posted with a new "Last Updated" date and communicated to users.
Contact Us
- 📧 Email: ceo@bitlancetechhub.com
- 📍 Address: Blue Ridge Town Pune, Phase 1, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057
- 📞 Phone: 7391025059