Information We Collect

1. Personal Information: Name, email address, phone number, company name, job title (if applicable), billing address and payment details (processed securely through third-party providers).
2. Technical & Usage Information: IP address and device information, browser type and operating system, pages visited, time spent, and interactions on our website. Log data from usage of our AI tools, including inputs and outputs (anonymized where possible).
3. Account Data (for registered users): Login credentials, purchase history, subscription or license status, support queries or feedback.

How We Use Your Information

1. Process orders, subscriptions, or service usage.
2. Provide access to our AI tools and features.
3. Improve, maintain, and personalize the user experience.
4. Respond to customer support inquiries.
5. Send important updates, including billing and system notices.
6. Market relevant updates or new tools (only if you opt-in).

Sharing and Disclosure

1. We do not sell or rent your personal information.
2. We may share your data with:
   • Payment processors (e.g., Stripe, Razorpay) to handle transactions securely.
   • Hosting and infrastructure providers to run and deliver our AI services.
   • Analytics platforms to understand product performance and improve features.
   • Legal authorities when required by law or to protect our rights.
3. All third parties are bound by confidentiality agreements and data protection obligations.

Data Storage and Retention

1. Data is stored on secure servers.
2. Retention lasts as long as your account is active or legally required.
3. Anonymized tool usage data may be retained for performance optimization and AI model improvement.

Your Rights

1. Access or correct your personal data.
2. Request deletion of your account and associated data.
3. Object to marketing communications.
4. Export or download your data (where applicable).
5. To exercise any of these rights, please contact us at support@yourcompany.com.

Security Measures

1. We use encryption, firewalls, and access controls to protect your data.
2. No system is 100% secure, but we take reasonable steps to ensure protection.

Cookies and Tracking Technologies

1. Enable essential site functions.
2. Remember user preferences.
3. Track website analytics.
4. You can manage cookie preferences via your browser settings.

Third-Party Integrations

1. Some AI tools may integrate with third-party APIs or platforms (e.g., Google, OpenAI, AWS).
2. Any data shared with these platforms is subject to their respective privacy policies.

Children’s Privacy

1. Our services are not intended for individuals under the age of 18.
2. We do not knowingly collect data from minors.

Changes to This Privacy Policy

1. We may revise this policy from time to time.
2. When we do, we will update the \"Last Updated\" date and notify users of significant changes via email or on our website.

Contact Us

1. 📧 Email: ceo@bitlancetechhub.com
2. 📍 Address: Blue Ridge Town Pune, Phase 1, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057
3. 📞 Phone: 7391025059